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Metro by T-Mobile

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Woodland, United States

metrobyt-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

Metro by T-Mobile Reviews | Rating 3.4 out of 5 stars (8 reviews)

Metro by T-Mobile is located in Woodland, United States on 2 W Court St Ste F. Metro by T-Mobile is rated 3.4 out of 5 in the category cell phone store in United States.

Address

2 W Court St Ste F

Price range

$$$

Phone

+1 5306688900

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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K

kimberley Carrion

The customer service is excellent here. They were able to give me a discount, very informative about new in store arrivals and packaged deals. I will definitely will be coming back here for future purchases. Thanks ladies!

D

Dizzy Bella

First off, let me first say that metro by tmobile, is always amazing and beyond helpful to me.. That is, on the phone and every other store, other than this one.. giving them a 1 star is saying that they are slightly good, which is not the case whatsoever.. They overcharge to activate a phone.. they have "requirements" that are constantly changing and are never the case if you return and state something that you were told in prior visits.. ive even had to have a rep on the phone as i went in and they wouldnt honor a credit i was entitled to, so i had to have the rep on the phone to go and credit it after the fact.. Ive never in my life encountered people as rude and unhelpful as i have in this woodland, ca. Location.. they do nothing that requires them to put in any work that might make them think.. they refuse to help you if they dont want to.. theyve told me to activate a phone i had already would be 65.. just to activate it.. i could go on and on but it would take many hours to do so.. my advice, drive to a location outside of woodland if you can.. This store gives metro by tmobile a really really bad name.. and i truly hope that metro by tmobile does something about this soon, as id really hate to change providers simply cause i dont want to deal with lackluster and blatantly rude, unprofessional (supposed to be professional) customer service agents.. let me say again that over the phone and every other store location has always went above and beyond in their service and friendly and professional services, except for this specific store on w. Court st in woodland, ca..

S

Susana Beltran

If I could give this a zero trust me I would No stars at all butI will never be going back here ever again horrible customer service I had purchased a device from them And it turned out that the device that I bought from them was damaged it was giving me issues They did not want to give me a refund They were telling me that I would have to go to Sacramento to do the refund / exchange because they don't do refunds on upgrades when clearly on the receipt it says you have 14 days to do the exchange or return the device They did not want to help me they were very rude and unprofessional so I don't recommend you going to this location because they give you false information and they don't want to help you out and they try to send you to another location

T

Tina Drew

Daniel was so amazing :) I had purchased another phone on vacation because my phone stopped charging and made it very clear I needed all my pics on old phone, the girl said no problem....well when I looked she had only transferred a couple files. I was devastated because my old phone had very little battery left. When I got back to town I went to Metro on Court Street and Daniel was able to transfer everything. Thank you so much :)

A

Alfonso Jr

Viviana was very helpful and very.pleasant But when i went to exchange my case, Cat or Kat, whatever her name is, was very rude and made me get my receipt to prove that i purchased it at their store. When I returned with the receipt I also brought back the faulty earphones so i could get ones that work, and she said I needed the box that they came in, which I threw away. She also didnt know how to help me change my rate plan because she just a sales rep. What an idiot!

M

Mohammed Rashed

Good customer service and good people. Highly recommended

D

Dean French

Here it is 7:50 on a Sunday night where I wasted gas to make it to this store before 8pm and they are already closed. Booooo thumbs down for this store it even says 8pm on hours on the door

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NjA 352

They do not try to help just they try to sell, I regreet to switch from boost to metro, crappy service like cricket. Think twice before switch.

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