Woodmere, United States
27600 Chagrin Blvd #100
N/A
+1 2163789649
Toilets
Wheelchair-accessible toilet
The Owner is very sweet and nice! However, the appointment began 45 minutes after the scheduled time. She rant on and on about how she makes you feel relax and take away the pain, but she wasn't successful. The music stopped playing three times, I guess the third time she didn't want to hit play again. The pressure wasn't limited. Her wearing gloves also made it less enjoyable I understand she did because of CoVid, but the gloves kept getting caught between the other. She also repeated several time that should would do something \extra\ like give more minutes, or some vitamins to help, she didn't. Nothing extra was received. I wasted my TIME and MONEY.
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Horrible Business practice. I was told it would be saving an appointment for me, called me an hour and a half before the appointment & left a voicemail to tell me they hadn’t heard for me to confirm and canceled my appointment. I called them back two minutes after they called and no one answered for the next hour and a half. I called over 10 times. I finally reach them at the time my appointment was supposed to be and they simply said “yeah we’re a very busy practice & there are people in pain so...” Over and over. No apologies.DONT GO HERE
Bought service threw Groupon about 3 weeks ago. Ive called to schedule appt 4 times; they hurriedly promise to call back and don't. I am now wondering if I can get my money back! I am not happy at all.
I bought a foot bath and massage in August of 2018 for my boyfriend's birthday.. We have scheduled over 10 appointments and she has canceled each and every one of them. Very unprofessional. Never answer phone. Only communicate by text. Will not recommend to others.
Beautiful spa design, relaxing music and peaceful dim lighting !
Deli
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