Kiran Sahni
I've been vegetarian all my life, and just found out yesterday they use one fryer for meat and vegetarian products! The deli manager was completely dismissive, then the store manager just called me, told me they have been doing this for several months and it had never occurred to anyone there that this was not something they should be doing (I'm sorry, but what????) and thanked me for "bringing up the question", and said they were going to have a discussion about it in the store. I go to Whole Foods because they're supposed to care and sell better products, and I am supposed to be able to trust the products I'm buying--not anymore!!
At the end of the conversation, as I sat there, speechless, the mgr said, thanks, have a good day, and hung up on me! She just wanted off the phone and could not have cared less about how she had violated my beliefs, and she made that beyond clear! This is one store I won't be visiting, ever again!
So the "owner" (read--corporate) asked me to contact them with details, I did, a few weeks ago. Took the time to write out a long, detailed email with every name, date, etc. The manager of the store had contacted me, rushed through the phone call, said she was going "above and beyond" and going to send me a gift card (presumably to buy me off) with an apology the first week in July--I never got anything--shows how much she cared! And now, the "owner" has also never bothered to reply, weeks later! Done with Whole Foods, there are too many other health stores who DO care! Oh, and they still use one fryer for meat and veg, a friend of mine went, no signs, no info, and he had to ask specifically and they only gave him the info after he insisted, and then they were cagey about it. SHOP ELSEWHERE!!
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