Woodside, United States
4514 48th St
N/A
+1 7187298512
The dermatologist is a sweetheart. But the receptionists are extremely rude. It's really unfortunate that she should lose patients due to the lack of professionalism and complete incompetence of her receptionists. One receptionist in particular who has been working there since I was a teenage is the main reason why I will not be going back. She yelled at me for calling her out for not doing her job. I don't deserve to be treated like garbage when I'm simply trying to ask you to notify me when something is not covered by my insurance. Honestly, I think it's time for her to retire. Her attitude is disgusting. I'm pretty sure if you've gone to this office you can tell who she is. She looks miserable and is extremely rude. I should have looked at reviews before setting foot into the location. Trust me you're better off going else where....you know where they actually treat you with some respect.
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I would suggest to read the reviews here as they're valid. Regretfully their front staff are very rude and really have no interest in solving questions. I'll even say Elizabeth who came across pretty abrupt. 3 weeks since I visited...payment taken, no medicine still. Call it the system itself, but there is a lack of clear communication between them and the pharmacies and you'll end up caught in the middle. Even one of the doctors expressed their frustration to me which surprised me.
I had some bald patches appeared on my left jawline couple of month ago. So I did some research and found out it’s Alopecia Barbea. I started to took some biotin but I wanted the answer so I went to this place. Receptionist were nice and talking about doctor -I felt rushed and it was like 2 min consultation and it was 170. When I asked About solution she suggested about injecting something. I told her beside injecting is there anything that I can take or do. Straight NO! When I asked about spreading it can or can not ! Keep on checking! I mean I’m already stressed out because of this and being there made me more stressed. Never recommending anyone!
Worse customer service ever! They are very inattentive and disrespectful enough to hang up phones on clients and does not care if the patient received their medication or not. I've spoken with their Manhattan location customer service manager as well, however, she was nice but obviously not doing good job to train their representatives. I wont start talking about the \doctors\ ( not sure if they got their diplomas from a butcher shop). Such an unfortunate people in the service industry.
Very rude. They made an appointment then didn't take my insurance when they said I can use it. Unprofessional workers.
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