Woodside, United States
5718 Woodside Ave
N/A
+17186393600
I have been going there for years, the doctors are professional and so are the nurses. If you go with an issue they'll assist you and give you testing, if it is out of their capabilities they'll send you to a specialist. The receptionist are very sweet and care to get you assisted. Over all, the staff is professional and I enjoy going there. Once again, I have been going there for years since my teenage years.
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Dr Stacey is the best! More than 10 years and will continue to see her.
The doctor is soft spoken and nice, but he is careless. He doesn't put enough effort to try to find a solution for the patient and simply gives suggestion that can be commonly found on the internet or just gives referral. The nurses are the best there. The girl who picks up the phone is very unfriendly and does the worst job.
Dr. Skeivys and Dr. Shanahan are excellent professionals but unfortunately, the rest of the employees are very rude and trying to get someone on the phone becomes a challenge. 9 out of 10 times no one would pick the phone at their offices and you'll get a message that says "we are too busy, call again and don't leave a message". What kind of service is that?
I am truly disappointed in the service I received my insurance is very limited to the provider and well I landed here I thought all was well until they gave me someone else's whole medical records. I felt so violated for the person and well I keep wondering if she received mine. I told Dr Skeivys that the file wasn't mine and he insisted it was so I just took them thinking maybe they wrote the wrong name on the envelope months went by and I run into the envelope and I finally decided to review the paper work and it hit me like a ton of bricks that these were not my documents. I go the next day to inform them of their incredible mistake and all they had were excuses the Dr was on Vacation and they acted like it was nothing no one could answer if the other patient had my documentation and they couldn't even give me my originals. I was and still am extremely livid especially when they state and push HIPAA so much yet they violated this and I didnt even get an apology.
Best médical service everytime, being from Canada, don't personally believe in health insurance, but the level of amazing professionalism and actual care has for the past 16 years never disappointed me, and the coast has always been lesser than the amazingly swift and efficent care I always received.
The staff is careless and do not communicate when anything has gone wrong with referrals. They lose paperwork and are never on the same page. I had to, on multiple occasions do the leg work for the assistants at the front desk because they were lazy. The male doctor is kind, but when left up to his staff, they ruin the entire visit there.
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