Woodstock, United States
9421 Hwy 92
N/A
+1 7702251527
Wheelchair-accessible toilet
Excellent staff and service. Rinaldo helped me and was very helpful in giving me several prices for new tires, not just trying to sell me the most expensive tires. Will definitely keep coming back!!!
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After waiting 1.25 hours for an oil change, I noticed this little parting gift when I got home.
Got there at 7 AM the service writer was wonderfully friendly. Service took only an hour. Got the alignment on the car. Car rides like a dream right now! Great job
I hate leaving negative reviews. In fact, this is my first one ever. Please don’t take your car here... Customer service is okay, but everything else is not. They forget to order your parts, give you an estimate that is less than double what they charge you when you go to pick it up, and will not even fix some of the slightest problems you came in with(but will charge you for it anyways!!). We have been pretty loyal customers and twice tried to give them the benefit of the doubt this time...safe to say we will never take any of our cars here again. I had to go to/pay a different mechanic to actually fix everything Firestone claimed they “fixed” (again, charging us a ridiculous amount for) Hope this saves someone else ️
Purchased two new tires from another business six weeks ago and called to set up appointment to have the two rear tires replaced with the same tires. This business increased the price of the same tires by 70.00 in just six weeks. So I shopped prices. The original quote was 370.00 and the price I paid at Firestone was 275.00 for the exact same tire. Nicole and Matt were both so helpful and professional! Firestone has all my automotive needs from now on. Thank you so much!
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