Woodstock, United States
999 Bailey Rd
N/A
+17706741717
They were really great! Becky is awesome and Ron the owner is amazing and both have tried to save me money. Ron has made multiple trips to diagnose issues and is friendly and knows what he is talking about! Now that I am renting out my condo, I am keeping them on hand for any issues that come up with my tenants. It’s really great to have someone you trust to handle even the little issues.
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Terrible experience with this company! We had basement flooding and they came to do the mitigation. After the job was done, the strong odor remained. We were depending on them for the restoration part of basement. We reached out for them for a quote numerous times, we got no answers from them at all. Due to the strong odor in the basement, we barely went down there and used it like before. Last month, my wife found out that the toilet was not even put it back correctly. The whole toilet was simply sit on the bathroom floor without being bolted down. The toilet wobbled easily with little force. Water was leaking out from the gap between the toilet and the floor. We were totally shocked by this fact and immediately reported this incidence to them. They ignored our complaint and came up a lot of excuses to avoid their responsibilities. They even asked us to pay them 175 to bolt down that toilet which should have been done properly at the first place. No way that we would spend one extra penny with this company. We have to shout out to every one out there: "BEWARE! STAY AWAY FROM THIS COMPANY!!!"
Wow, if I could give zero stars, I would. First they continued to use the wrong address. They continue to call me to verify the time even after I told them it would have to be after 2:30 pm on 4 different occasion. They was supposed to come on Friday at 2:00 and they called me at 1:50 to say the technician had a emergency and won’t be able to come until Monday. At 11 am Monday, The technician showed up at my door even after I told them after 2:30 so many times. They didn’t complete the job right and had to come back out. They he said he had to get the right part but it was located Alpharetta and he would have to come back on Wednesday. They said one of the job took a long time and he couldn’t show up and would be to my house on Friday to finish. Friday rolled around and I called that morning to see if everything was good to complete the job. I was told that she would call the technician and she would call me back in 15 minutes. After 2 hours, I call her back and she said she received a text and she would call me back within 10 minutes, I never got a call so I called. I was told yes, he was on the way to my house and would be there in 40 minutes. After an hour and 30 minutes my wife called back and she said they would come on Saturday because he don’t have the part. That was enough lies. I couldn’t deal with them anymore. Very unprofessional and not trustworthy. Don’t use them, you will regret it
One Call Home Preservation was actually assign to me via my home warranty. They were running late but called me in advance to advise. When they arrived they were very courteous, professional and honest. My home warranty denied the claim but I chose to continue the repairs with this company because they gained my trust instantly and I didn't want another technician in my home. I would recommend them 150%
My master shower started leaking shortly after buying my new house. Choice home warranty sent these guys out to handle the repair. Eric Edge did a fine job. Thank you!
One star because Google doesn't allow to submit a review with 0 stars. This company is unreliable, I had to get my ceiling fixed and CHW routed the claim to these guys. They do not show up on the scheduled date and time, when I called them their front office doesn't know what is happening and where their technicians are. I was put on schedule 3 times and not even once I was given a call to confirm my availability nor did they turn up at scheduled date and time. I had to stay back home missing office 3 times and these people doesn't have courtesy to even call up and tell me that they are not able to make it. UNRELIABLE UNRELIABLE UNRELIABLE UNRELIABLE
This guy wanted to repair what he wanted to repair instead of what we needed done. Ran him off my property after discussing the details of the work. Careful of this company. Charges high dollar for minor repairs. Middleman.
I recently utilized Ron and his team at One Call Home Preservation after my finished basement flooded. I have to say I have used several general contractors and handymen over the years and Ron and his team exceeded all of my expectations. The morning we realized the flooding occurred he was over with equipment and help within a few hours on a Sunday. All of his workers were pleasant, hardworking and produced a quality outcome. I had to have the work completed ASAP prior to closing on the property and they did the work quickly without sacrificing quality. Ron was always responsive and available to talk. We texted, called and emailed on several occasions and he always responded quickly. The scope of work he performed included debris removal, water mediation, mold prevention, flooring, sheet rocking, painting and several other items. Point being his crew can handle the entire job and produce quality results. Ron was also very helpful in explaining and working with the insurance company. This was extremely helpful because he was able to point out key things that helped expedite and ensure my claim was completed properly. I don’t write reviews very often but I wanted to shine a light on Ron and his crew.
Deli
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