Woodway, United States
22014 Woodway Dr
N/A
+1 2547727295
Toilets
Wheelchair-accessible toilet
SUMMARY: Live Oak is an outstanding practice. The vet is compassionate and knowledge, staff is amiable, billing is fair, and the businesses is accommodating to a hectic schedule. There are a handful of vets in the Hewitt area. I ended selecting Live Oak because this practice had good reviews but more importantly one doctor. Previously I have had vets rotated based on office hours or their personal schedule. The office is very clean, bright, and has a nice mural in the reception area. They have a beautiful yard where I believe they will take your dogs out if you board your pets. To keep things concise, I will list the pros and cons because this is getting too long! PROS: Staff: professional, genuine, friendly Office: clean, organized, and new construction. This suggests their equipment is current! Invoice: Very easy to read. On par with general pricing online. Follow up: Received a phone call post appointment to check in on my dog! Ended up receiving more medication for my yorkie due to her inflammation. CONS: - Vet pager: Website states benefit for full time patients is a pager # for the doctor. The information was not provided in my first visit.
like
Nice and calm atmosphere, and I get in and out promptly. Prices are fair and the staff is extremely nice. They will always be my vet clinic to go to. Had an issue that came up last week, and they were able to have my dog come in the next morning and get her fixed up. Dr. Surber and her team are amazing!
Dr. Surber is great and the clinic is well run. She knows what she is doing, is thoughtful, communicative and I only wish the practice was closer to me. The girls in the office are professional and willing to help. I took my cat there for a dental condition and could not be happier with the practice. I thought her prices were in line with my previous vets.
We recently moved from north Houston to Waco and were in need of a new vet to get our german shorthaired pointer an annual exam and shots, which is always a hassle. I heard of Live Oak through a co-worker so I decided to try it out. I had a great visit with my 7 year old GSP. The staff and Dr. Surber were great. And the icing on the cake, the rate was incredibly affordable. What normally cost roughly 350 in Houston cost me less than half! Hopefully all the other customers realize the value provided with their service. We are a repeat customer for sure.
My cats get great care at this facility. It is slightly pricey though.
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