Worthington, United States
7545 Alta View Blvd
N/A
+1 6149542060
The manager here(Cindy) epitomizes excellence in proactive customer service. I called in a week or so ago to find out the status of my storage unit, which has a bunch of fees on the account I've been carrying over from month to month, due to late payments, and I spoke with Cindy. In the course of our convo, I had explained that the pandemic has placed a lot of financial strain on my household and that I was waiting for my unemployment back-pay to come in, so I can get paid up on some things, including my storage account. Today, Cindy called out of the blue, to inform me that she had requested a credit for a portion of my balance(mainly late fees) and it was approved. The thing is, I hadn't even asked for the credit. Being empathetic to my plight, she did it 100٪ PROACTIVELY! I don't believe I've ever had anybody do something like that for me before, without my requesting it. Simply awesome... So, suffice it to say, you should be extra nice to Cindy if/when you interact with her. She's truly a good person and she deserves it! CRAZY KUDOS CINDY!!!
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Just needed to upgrade storage from the previous day and employee Nikki was so pleasant and helpful. Storage was clean and easy to access. They use cylinder locks which I love. Great place too get a storage unit
Helpful even during a pandemic. Cyndi the property manager was so sweet to work with at Public Storage. My company, due to national shortages and budget cuts, has decided to do away with storage units for their sales reps. I was shocked at how understanding and helpful Cyndi was to me during this time. Not only was Cyndi's customer service outstanding, but the office was practicing safe social distancing measures for the safety of their customers. I would recommend this Public Storage to those who need a place to store their items and like to receive strong customer service.
This location was very cleaned and well managed. I would recommend this location. We (me and my husband) met Bethany and she was very professional and pleasant to deal with. She made our experience worth while. Thanks Bethany!!
Just had the best customer service in my life. Lisa R is amazing and went above and beyond to help me. If her service is indicative of their company, they have a happy customer and will refer them to everyone I know!! Thank you Lisa R!!!
Deli
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