Wylie, United States
3340 FM 544 Suite 800
N/A
+1 9724295468
Toilets
Wheelchair-accessible toilet
Terribly inefficient. I drop my dog there monthly for the same thing. Everytime I fill out 3 pages of information they already have. My name, dogs name, reason for appt, date, etc, etc, etc. In this computer age I cannot believe how inefficient and outdated there intake process is. I reviewed this place and described my experience. I received a reply from them to call or email. They claimed to want to speak to me to correct any issues. I emailed amd left a voice mail. Guess what, that was weeks ago. Obviously they only reply online to show other readers how responsive they are. It's probably even an automated reply.
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If i could rate this place a zero i would. We took our elderly chihuahua in and she was misdiagnosed and offered tests and medications she didn't need. It appeared they were only after money instead of what Mia actually needed. We took Mia to a different vet the next day and she had to be put to sleep. If she had been diagnosed properly they would have been able to save her life. I would highly recommend anyone who is thinking of getting their pet examined at this facility to look elsewhere.
We love Banfield. The front staff, vet techs and veterinarians are all wonderful. The wellness plans are perfect for our younger fur babies. If things come up and it allows us to reasonably afford care. Dr. Pritchard cares for our high maintenance kitty cat who is prone to ear infections. They won’t send you home without a solution. They are busy so it’s easier to book online, but Seidy is always so pleasant to speak with on the phone if you have to call in. Thank you guys!
Very helpful and friendly with great insurance plans for fur babies.
Deli
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