Lyons, United States
4317 Prescott Ave
N/A
+1 7084477200
Ordered a full cord of firewood, to be charged 180 for pieces of wood not even 2” thick and measuring less than 12” long. Ridiculous. When confronted about it, wouldn’t even respond. Rip off!!
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If you use this service there is a VERY good chance you will be disappointed. We used them for a year. I was prompted to write this review, not because of their poor service, but because of a flyer they sent me today. Because I was SHOCKED that \Kevin's\ was actually a fleet of trucks, snow removers and vans indicating a large operation. We thought they were a super busy home-based business because they NEVER ANSWER THE PHONE. We were trying to get a check to them and to resolve a billing problem and we could never reach a person to talk to after calling 5-7 times and leaving as many messages. We canceled with them for several reasons, 1) they would bill us without verifying that work had actually been done (thanks to a very aware tenant who kept us informed) 2) they wouldn't return phone calls 3) our tenant informed us that they wouldn't plow the driveway (really?) and 4) they basically never picked up the phone. Ha! I'm looking at their flyer and it says their residential service includes driveway, sidewalks and main entrance. Well, only if you stay on top of them. AND they have a tagline that says, \You'll love our professional service\. Wow, that's nervy.
Workers are not careful. One of the machines blew a bunch of tiny rocks and now I have a lot of chips on my car.
Called multiple times to no answer
Used them for my property in broadview had them do a sod install about a year ago did a good job overall. I am using them now for my grass cutting front only as well haven't had any issues so far. Only thing I can say they need to work on is communication if there not coming out to the property a heads up would be highly appreciated had to cut my own lawn early in the month because they didnt show and I was throwing a party.
Deli
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