Dundee, United Kingdom
44-48 E Dock St
N/A
+44 1382221609
Wheelchair-accessible entrance
Today, the bus services were suspended around 4.30pm. There was no advance warnings signs. People had to get off the bus and walk in the snow which was knee length deep. The Xplorer public bus services were a let down today. There was not even a minimal route service. However, their competitors stage coach were still operating few buses. The taxis were also not running to town and suspension of the buses meant that a lot of sick and infirm people got stranded. Surely, there could have been a better approach to local transport buses as the snow warnings were already announced. No mobile phones battery and Abandoning passengers in the middle of the road was daunting. The sad part was the buses were running to the local depot, but because of suspension the drivers refused to carry passengers because of insurance. If it's snowing as it is right now then I will be v weary traveling on the bus. If you buy a day ticket you don't even get a refund.
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This is a terminus! Not the head office.
Staff in here are so wonderful and patient
Number 28 just drove right past me and my 4yr old daughter even tho he seen us standin waiting , there was a number 32 sittin at the bus stop so instead of waiting to get to the stop he just waved his hands and drove around the 32 without opening his doors to let us board , shockin behaviour
If I could give zero stars I would. Can’t begin to comprehend the amount of time I’ve spent waiting on buses that don’t turn up, or the drivers don’t stop for you and just drive right past, most of the drivers are rude and horrible people. Several times I’ve been at a bus stop and it’s says journey cancelled so I start walking and two minutes later the bus passes me. Such an unreliable service from a greedy company that continue to increase their prices but do absolutely nothing to improve their service.
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