Barrington, United States
15 Glass Ln
N/A
+1 8002399265
I have a mobile pet grooming business and was in need of a commercial washer. Tom was able to outline each piece of equipment and make a recommendation that suited my business needs and my wallet. He knows his equipment and stands behind his product. We had a minor installation issue and he worked to get it rectified quickly. He is an honest dealer and can be depended on to deliver what he promises. Doesn't oversell. As a business owner myself, I appreciate dealing with people like Tom. I will be back when I expand and my needs grow. Thanks for a great experience.
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Yankee Equipment was recommended to me by Speed Queen when I called them directly to confirm my washing machine was still under warranty. The retailer I purchased it from had informed me the warranty was expired, their repair shop would cost 195 just to come and look, and that it would be three weeks or more before they could come out. Yankee Equipment scheduled us in three days. Mike, the technician arrived 10 minutes early, found another problem with the machine (had the part in his van!), repaired it all inside of 15 minutes and it cost me exactly 0.
Yankee Equipment supplies the laundry machines at Northgate Apartments in Rochester NH. The machines they supplied have been out of balance since day 1, you can hear them in the lobby when they are running on the other side of the building, they shake your walls. If you are in there when they start the high speed cycle you literally may suffer hearing loss, this is not an exaggeration these machines are around and sometimes over 120 decibels. They have been called numerous times to fix this issue and a few others yet they only come by to collect the laundry money.
Numerous broken machines at Northgate Apartments, randy has called you guys to have them fixed but you never show up.
I rarely take the time to review another business. After having worked with Yankee Equipment Systems for the past decade, however, I do so with enthusiasm. Not only has Yankee supplied my commercial laundromat with superior equipment, been straightforward and professional, and routinely responded quickly to any service needs I may have had throughout the years- but Yankee truly goes the extra mile..... Just recently, I ran into a snag (of my own making) on a Friday evening. I was blown away when service techs Matt and Kevin, took the time to help fix the problem that I created for myself, and thus no equipment was down that weekend-on. Such exemplary service is extremely hard to find these days. Thanks! Monique B. (Hillside Launderette)
Been dealing with them for a while now. They are on the ball.
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