Yeovil, United Kingdom
Unit 10, Western Avenue Pod Unit
$$$
+441935474292
N/A
I love subway in general and wont stop going there, as the one in Shepton Mallet is amazing, but this one is poor. The staff are so rude! I've been here several times, each time as poor as the last but being vegan, I don't have a lot of choice in food/take away food. Staff are rude, they tut when you ask for vegan cheese. One of them was incredibly rude and snapped at the lady I support, who has learning disabilities, she was simply asking a member of staff to repeat themselves. When they had reluctantly repeated themselves, they had made their customer feel upset and small, they then proceeded to slam the salad pot on the side and tutted (I've never felt like leaving poor feedback till now, it's happened one to many times, there's no excuse for such poor service). They are not just rude, there is no time or attention that goes into there food either, it's simply just thrown in a sub or roll, I understand that they are busy but there is a certain standard that other subways have always upheld and this is the only one where I have had a bad experience, repeatedly. I'm hoping the one above Tesco's will survive after covid because I will not step foot inside this one if it does. I expect more from Subway and I know it is mostly just the staff team that is letting this store down, as the one above Tesco's in town, used to be amazing. They argue with each other in front of customers, especially the guy who does the delivery ordered he is rude and I've seen him twice now, shout at the staff that work in there and ask them to hurry up. Its very poor and I feel I need to let everyone know, simply because I don't want someone leaving the store in these vulnerable times, feeling like they've done something wrong. This store needs better management! VERY DISSAPOINTED is an understatement!
like
This place has seriously gone downhill of late. Two recent visits and both have been a complete disappointment. Place was very untidy and seems staffed by people who couldn't give a monkeys and really don't want to be there. Customer service quite poor generally so I wouldn't recommend using this outlet. The one in the town centre seems much better run and from previous experience, is manned by people who care a lot more about the job than this one. Won't be visiting this one again and look forward to the new one opening in Sherborne so there won't be any need to thankfully.
Amazing customer service The worker named Ania is very sweet and polite and is one of the best workers I had ordered from . Thank you for great time
Just got to love there salads Steak and Bacon is my favourite with jalapenos Awesome
Called in to get a takeaway coffee. All Covid safe. Staff were smart and welcoming.
Deli
The best companies in the category 'Deli'