Yeppoon, Australia
2/12 Normanby St
$$$
+61 749250322
N/A
Outdoor seatingTakeawayDine-in
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
Healthy optionsKids' menuLate-night foodVegetarian options
This used to be a great place to grab lunch or dinner but lately it has gone down hill. I have recently witnessed appalling behaviour from the staff towards customers, including refusing to serve a young lady after she questioned why her half made sub was still sitting on the bench after 20 mins of other people being served before her. They never have enough bread baked, and the store is a mess. Won't be going here anymore.
like
Very clean and well set out. The staff are friendly and well presented. The food was very fresh and tasted really good
Normally like subway . However the service and quality was terrible. No taste and skimped on all fillings. Actually used his fingers to rearrange seafood fillings, all be it with gloves but still not good
Who has trained these staff members? Gloved hands using the cash register and opening the cold room door then not changing their gloves to handle food. This store is breaching good food handling practices. The owner needs to step up and train their staff to National Food handling standards.Very disappointed.
Came here on the 3rd of January. This was my first visit here, so I hope this was just an “off day” for the team on shift. The place was dirty, service was gruelling slow, despite there being 3 people on shift. The only helpful person was the young lad. One of the girls hid out the back doing nothing while the other girl had the lights on, but no one was home. The sandwich/sub was average. Salads were added to order as pinches. Sauce was an after thought. Lol Surely this place isn’t like this all the time?
The food was good but....this franchise in Yeppoon needs a thorough cleaning. Just really grubby & I almost cancelled my order for fear of coming down with food poisoning. And I really have no patience for young, sullen teenage girls whispering & giggling while they’re making my sub. Get over yourselves...and do some frikkin cleaning!
Extremely slow service despite the fact that there were four of them. And guys, c'mon turn the rangehood ON. My eyes were burning whilst I had to wait in an endless queue, but had to leave anyway as my child started crying as his eyes were burning so badly. And yes, the cleanliness - it's requires a massive improvement.
Came in with grandkids gotta say I love the smell lol
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