York, United Kingdom
James St, Layerthorpe
N/A
+441904717100
I had my car repaired with Alton Cars following somebody going into the back of my car. The customer service was absolutely excellent. Every step of the way I was informed and updated as to what was happening. I had my car picked up from my place of work and a courtesy car given. My car was dropped off to me also. The work that was done was amazing. We couldn't tell what had been done, it was that good.. So so impressed and will definitely use them again should we need to! Wouldn't hesitate to recommend Alton cars to anybody. Thank you Jo and the team, it was a pleasure to deal with you all
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Taken my van in today to get an inspection after i was run into. my first impressions are good the girl on reception was so friendly and as i was earwigging on her conversation i could hear her talking about her job with passion. then the body inspecter looked at my transit custom with the 5 star attention to detail. looking forward to getting my van being repaired....ill up date later.
Customer service, especially Jo on reception is great at Alton Cars, York. Jo is so friendly and professional and it really makes a difference when the person on the other end of the phone is happy and positive. They have made the process of getting my car sorted so easy. Just picked my car up and really pleased with it. Would highly recommend them.
Courteous & friendly staff. Always able to keep up-to-date with progres of repairs without calling and car ready when advised, an excellent job done worth 5*
Friendly service and actual repairs to my vehicle were OK but seems to be little care and consideration when repairing the vehicle. My car has been scratched in separate places during both repairs and first time I had a repair I had to go back on three further occasions to get issues resolved. Hope nobody else hits my car as really do not want my insurance company to send me here again
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