York, United Kingdom
13 Lord Mayor's Walk
N/A
+44 1904622868
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Great customer service. Staff were extremely friendly. Would definitely take my bike here again!
like
I received some great service from Steve and the team at giant York who have assisted me in finding me a bike in far shorter timescales than I expected. Although initially I was looking for one of the cheaper models, I was given all options and the information I needed with absolutely no pressure and ultimately decided to upgrade my choice. With the current situation and the relative shortage of bikes due to the surge in demand, I can say I’m very pleased. Good communication throughout.Great customer service experience.
If I could give 10 Stars for rating I would! I was on the hunt high and low for a lockdown road bike, after heading into the Giant store I was welcomed by all the smiling staff members. The team had clearly been non stop with bike orders etc but they managed to pre order me a amazing road bike which was delivered a couple of weeks after. Since getting my bike I have been back into the store a few times for accessories and advise and every time the level of service has been outstanding! Special mention to Tom who every time has gone above and beyond to help mine and my girlfriends cycling needs. Fantastic team and outstanding customer service! Well done! Would highly recommend.
Friendly store team. Took a very new bike in to have a new warranty part fitted which was done in record time. The team in this store look after you and your bike exceptionally well and i can’t recommend enough.
We travelled from Liverpool to collect a new bike. The staff were so amazing and helpful. Social distancing was adhered to but they made us feel very comfortable. My new bike is absolutely amazing and I can't wait to get home to ride it! I will be coming back for my service.
Deli
The best companies in the category 'Deli'