York, United States
1019 Mt Rose Ave
$$$
+1 7178520600
N/A
No-contact deliveryDeliveryDrive-throughTakeaway
Wheelchair-accessible entrance
I ordered here for my first time and had a terrible experience. I ordered a large stuffed crust pizza and boneless wings. When I tried calling back to add extra sauce to my order, I kept being transferred and having to call back after the call would just hang up while placed on hold. This continued for four times before I decided to complain. How difficult is it to add extra sauce to the wings? I didn’t care if there was an extra fee for the sauce but just confused on why I was put through so much for a simple request. It’s like nobody wanted to help me or resolve the issue. I mean it wasn’t issue until I kept being transferred or hung up on. Then there wasn’t a manager available so may this review will do some justice. Or perhaps I should call and complain to the corporate office. I WILL NOT be ordering from there anymore.
like
I tried to be nice and just call to report a hair in my pizza, asked to speak to manager in regards to the matter and at the least to say he was very unprofessional. No only was it implied that I could not have been from there because he himself prepared the order but he almost made it seem as if it was me. Then he continued to say not its not possible and that well he put a credit on my account for the next time I order. Just to like get rid of me. Unfortunately its not the first time I have had issues with this store. I'm so over it. I not have a stomach ache just as the thought of hair in my food. And just to verify it literally under the cheese and bacon, ' I ordered a bacon pizza.
Worst pizza delivery experience ever I should’ve looked at the pizza before tipping. Called the store to request a CREDIT to my account for a pizza but the Manager Corey sarcastically stated my ONLY option was to wait another 45 min for a pizza after already waiting longer than expected for this one. Wont order from here again. Terrible customer service
Horrible will never order again called for delivery to get lied to and told they dont carry change if my kids weren't here excited for pizza would have sent it back. I call the store and get told they will talk to her but not sure if can do anything. So I basically just got ripped off by there driver and told im screwed by the store I paid 40 for a 24 pizza thanks for allowing your drivers to rip me off and do nothing.
Food was good but they gave me the wrong sodas & I didn’t get any of the dipping sauces I ordered, no plates or forks for the family size pasta. I paid over 80 for our food, delivery charges & tip for our driver & it took almost two hours for delivery to a local hotel.
Deli
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