York, United Kingdom
4 Isis Court, Rosetta Way
N/A
+44 1904606230
Avoid this company. Requested a Structural Report. I provided details of my concerns along with photos of affected areas. For 450vat I was expecting a detailed, professional assessment. Instead I received a sparce report which simply repeated what I had already told the engineer. No detail or assessment at all. A complete waste of time and money (after chasing several times, it also took 2 weeks for report to arrive!). When I called for further information and clarification I was told I would have to pay more for further investigation. Save yourself the bother and just go elsewhere.
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Quick to respond to an initial enquiry which was positive. However, from there and in brief my experience was as follows: Failure to listen to my requirements in relation to my specific needs relating to the project in question. When I pointed this out I did get an eventual response, after I had paid my bill as requested. The response was from an extremely unenthusiastic student who, when I e mailed again to request further information had left the company to continue with his studies. I was told my e mail was forwarded and had assumed therefore my questions would be answered, NO RESPONSE! The information presented was not fit for purpose in either attempt and extremely unclear, even the summary provided was inaccurate. A sketch depicting positions of the steel work presented on the second attempt was promised but did not arrive. I have been left with queries which remain unanswered and have therefore had to go elsewhere. If you want some simple structural calculations and a plan depicting the positions of such use someone else.
Deli
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