York, United States
1301 Kenneth Rd
$$
+17178463760
N/A
Well, I’m a temporary resident here in York for work. This past week, I ordered food online to pick it up and had to stand in a chaotic line for 20 minutes just to be skipped during the payment process. I called to speak to the manager that skipped me and was basically told he assumed I was already helped and went to the next person. He didn’t even bother to ask if I’d been helped. I left disappointed but not too upset. Fast forward to today: I ordered a door dash order to be delivered. The food is FANTASTIC and I’m glad I didn’t miss out. Only caveat: they didn’t include any plastic ware for the three sides I ordered or napkins. I understand things are hectic right now but if you’re operating a restaurant that can’t pay attention to detail or even handle a busy time, maybe you should only offer dine in. Please work on your customer service.
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Our waitress, Kayla was amazing but once our order was placed it seemed to take forever to get it from the kitchen. As long as it took I would of thought that it would of been piping hot not luke warm. Overall my daughter and I had a pleasant experience and I'll surely return to this establishment.
The food and service are always very good. Ribs are amazing! Definitely one of our favorite BBQ go-tos. Check them out!
Really good food if the food don't bring you back the service will, excellent customer service.
Reasonably priced food. Lots of options for food and drink. Always a coupon available. Highly recommend joining their rewards club. It definitely pays off.
Deli
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