York, United States
4290 W Market St
N/A
+1 7177920071
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Bobby Brown (not the R&B singer) is always great to deal with, very fair and patient. If you need anything John Deere or Stihl related, he’s the guy to see!
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great service I purchased a riding and mower and requested a different deck for it. after getting it home I decided the mower would not meet my expectations and request to have a different model fitted with the same deck. This caused them extra work to make me happy but had no problem helping me. they are easy to work with and understand your needs. the service department tuned up my snow blower and it now works as good as new and it is about 15 years old. Don't go to big box stores for your mowing needs the small business people are the only true professionals, knowing all that is needed to get you the correct machine for your needs. the sales people in big box stores may work in lawn and garden today and tomorrow the might be in paint or kitchens, not knowing what they are selling. thanks Southern York Turf & Tractor
They are always eager to help solve an issue you have. Extremely friendly... great to work with.... Have never let me down!
I recently had a small guard on my mower deck work loose. I took the part into the store and Bobby immediately printed out the schematics for the X300 tractor. Bobby thoroughly explained and demonstrated how to attach the part on another tractor. Customer service at Southern York Tractor is outstanding!
I must say the experience that I had was extremely pleasant. These people were way more upfront then what I'm used to! When I called to get my mower serviced, they figured out who I was and what I had, because I'd been there before, then the guy put me on hold. when he came back, he gave me a total, saying it included the service, parts, and transportation charge. I was skeptical, honestly, but I need to mow grass soon. He told me that amount was for the basic parts and service, and if it needed other work he would let me know, after they picked it up, and they wouldn't do any more work without my approval. Honestly my stomach was in knots, but the mower didn't need any more work, and the total that he gave me was like 12 or something less than what I actually paid!!!! I admire Southern York Turf for being so upfront with me, and getting my mower back to me so quickly!!!
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