Claremore, United States
525 E Blue Starr Dr
N/A
+1 9183414311
We recently moved to the area, and have 2 children aged 4 and 7 months. I called and made an appointment for 2 well visits and to get shots. The front office staff was rude and didn't even say \welcome\. The scales they use are old and not digital. How would I even ask to do a weighed feed for my newborn on an old scale with the bar you have to move? My 4 year old couldn't even stand still long enough to have it be accurate. They also tried to have him sit still to take his blood pressure? I have never heard of that. The doctor didn't ask any questions about my boys, what was their ormal\. Then they told me that with their shots they do NOT mix their shots, so instead of getting a smaller number of shots, they have to stick them 4 times. Even the nurse who came in said that was such an \old school\ way of doing it because \everywhere else does it\. Since we moved to the area, I had my sons' medical records sent there. The front office staff LOST IT, and every time I called to see if they found it, they gave me some run-around as to why they couldn't find it. Will not be going back.
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They were our family Dr. They refuse to see patients with any covid related symptoms. They refuse to offer any assistance after refusing service. What kind of a Dr. refuses to see a sick patient. When did we get to a point in society where we pick and choose who we help. Very disappointed in you!!
Extremely rude staff, condescending attitudes for NO reason. Definitely two “Karen’s”. Due to circumstances out of our control, we are now using Sooner Care for our toddler and we are not ashamed of it. “Karen’s” tried to shame us, but we feel lucky to have insurance during this pandemic.
Dr. Barnes is amazing! He always go above and beyond for the child. The staff here is amazing as well. Everytime I call someone answers, and they are always very nice and concerned about the child’s well being. I can’t express enough how grateful I am for this office. I know when I bring my child here that they will receive the best possible care.
Love Dr. Barnes and his staff! Everyone is always so friendly and accommodating.
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