Yuba City, United States
1235 Colusa Ave
$$
+1 5307346093
N/A
Sears repair service sent a repair man to fix and inspect my dishwasher. He was Courteous, efficient, on time and safety above all. Thank you for your professional service and attitude.
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Called for oven repair with model and serial number and said it needed a new control panel. Tech came out to tell me the part was unavailable and took my 129. And left. Could have called to say part was unavailable. Value money over customer service. Called main office said they would rebate the money and email me. Never heard from them over couple months now. Just lost a good customer and big recommendation from me.no wonder sears is going out of business, money over customer service. Sweep it under the rug !!
Do not buy from these people, Do not buy the extended warranty, LG Kenmore, under warranty, under the extended and we have been beating our head against a customer service joke for 3 months. Try and repair our selves, look up the part from Sears, 216,,try to get Sears to repair,,no have to buy the part through Sears at 341,,,after our special up the rear discount! But wait I am looking at Sears parts, says right here 216, Stone Wall, My wife is in tears, HORRIBLE EXPERIENCE, NEVER AGAIN. I wouldn't buy a damn shovel from these people.
had an experienced repair person A
The service technicians were good both on the diagnosis and the repair. Sears Repair stonewalled for almost three months claiming the part needed was on back order (available on the internet with a simple search). Over the months of waiting spent over four hours on hold waiting for the no-existent customer care to approve either repair or replacement of my machine. Sears extended warranty seems to be a warranty in name only, plan on a long wait for service.
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