Zephyr Cove, United States
212 Elks Point Rd
$$
+1 7755861088
N/A
Online careDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Called 14 times the day before left two messages. Called this morning at 9:00am left a message. Called again today at 1000 am and got through. Came in 4:00 pm and prescription still not ready. Have plenty of time to write this review while I wait for my meds to be filled. I know the pharmacy is busy and I sympathize with them, but what is going on in here? Please answer the phone or hire a clerk for the pharmacy.
like
I tried to get my prescriptions transferred to this store three days ago. . They sent a fax. After three days I called my own pharmacy and they said they tried to call them but no one answered. Called Safeway back. They say they don't have time to answer the phone.
Never seem to have prescriptions ready.
Finally got some nice staff, but the waits are killers. No chair for elderly or ill. Not the sraff's fault, but Safeway company should hire more help!
THEY NEVER ANSWER THE PHONE. AND THEY NEVER CALL BACK IF YOU LEAVE MESSAGES. Good luck ever trying to refill or transfer a Rx to or from this place. Even when calling the Safeway pharmacy headquarters and having them call this location directly, they still do not answer the phone. When you go into the store in person its difficult to believe that they cannot even return a call back from messages left. We've been in the store in person often and frequently seen no customers at the pharmacy at all. I understand if its busy occasionally and no one can answer the phone at the moment, but to not even bother calling customers back who have left messages is just plain lazy and rude.
The worst place ever, rude pharmacy manager, rude staff I transfer all my meds to Walmart worth the drive, tired of being lied to and it takes 5, days to get my medicine, the man needs to retire, I live in Tahoe but will drive 50 miles to get my meds sick of the rudeness they never answer the phones
Staff is very friendly. Be careful watch your prices, expensive.
The staff will answer the. phone... then put you on hold forever, I mean , they never come back. So frustrating, such a rude staff...can’t see how they have a job.
Deli
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