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Sims-Lohman Fine Kitchens and Granite - by Appt. Only

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Zionsville, United States

sims-lohman.com
Cabinet store· Cabinet maker· Granite supplier· Countertop store· Kitchen remodeler

Sims-Lohman Fine Kitchens and Granite - by Appt. Only Reviews | Rating 3 out of 5 stars (8 reviews)

Sims-Lohman Fine Kitchens and Granite - by Appt. Only is located in Zionsville, United States on 7113 Mayflower Park Dr. Sims-Lohman Fine Kitchens and Granite - by Appt. Only is rated 3 out of 5 in the category cabinet store in United States.

Address

7113 Mayflower Park Dr

Phone

+1 3178708011

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

...
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DARRON WOODWARD

I have used Sims & Lohman 2 times. Each time my cabinets arrived on time, and were installed by an awesome carpenter. Selecting the countertops and the layout was amazing. Their team made it so simple, and the install team did an amazing job. They were so courteous in my house and took time to make sure everything was right before they left. I loved my first kitchen remodel so much I happily used Sims & Lohman again for my next kitchen and bath remodel. I would recommend highly.

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Paul Musielak

Overpriced. Horrendous communication. Timelines aren’t even close, and they act like they are working so hard for you. If you want your home finished in any type of reasonable timeline, go elsewhere.

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Cheri Fitzgerald

I cannot recommend this company to anyone. Customer service was the worse. David will NOT call you back. I won't say he is rude but not great customer service. Initially when they came out, they cut the wrong dimensions for the counter. When I called to tell David, no apology for the inconvenience or anything, just went into scheduling an appointment for them to come back out. They did make it right the following week. Anyway, the next time I need work done from Lowe's, I will make sure that Sims-Lohman is NOT the contractor.

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Michael Frucci

I would not recommend this company or Home Depot! I spent 1,400 on countertop that took over month after measurement (really almost 2). Then on two days prior to delivery I get a text with a change in the time of installation having already taken off work I called the company and spoke with Nathen and received horrible customer service. Nathen was admit that he couldn’t help me out with arranging a earlier time. Then wrote a review about this company horrible customer service experience and that I was considering canceling the order; this is when I received a call from the director of operation Keith. Keith called and arranged for an earlier installation time, between 11:00am to 1:00pm I thanked him and changed the review. Keith the director of operation lied to me. On the day of the installation the workers didn’t get to my house until 4:00pm and never once received a call from Keith or any one letting me know that they are behind, my time is clearly not important to this company. Something as expensive as 1,400 countertop you think the company would have the decency to call the customer. Really disappointed with director of operations, the seam cut of the Corleone (Did not match pattern can see a line in picture below), and the only positive was the installation worker were very nice and did great job but that all goes away when it’s a bad cut from the company

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Serena S

I have granite countertop installed via Home Depot. Given the reviews available, I was really concerned. The scheduler David was very kind and answered my questions with additional information. The installation was very smooth. Isaac Diaz (Lead) and Zach Bouren were my installers. They showed up on time, were very careful, and professional. They left the house clean. I am very happy with the outcome.

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Libby Foiles

I would not recommend this company to anyone. The only reason they even deserve 1 star is because they eventually fixed their mistakes (I guess third time's the charm). We have dozens of pictures of the poor work they did installing our countertops. Not only was it poorly done, it was also not completed in a timely and professional manner...it took an additional unexpected 4 weeks to install them. The first installation appointment, our main countertop piece broke during install. It was several days before we even got ahold of them to figure out what the next steps were (meaning we went without countertops/sinks-therfore running water downstairs for an entire month). They would leave our house before ever addressing the poor and unfinished work and then were extremely hard to get ahold of (seriously, no one answers their phone there). My husband spoke to several members of the company and did a lot of back and forth with Home Depot as well. Each time we did eventually speak with them, it would be a week or two before they ever attempted to repair or finish their work. Extremely disappointed that Home Depot sub-contracts such a terrible company. We would've much rather paid a higher price to begin with for a better quality and experience. I'm angry that we had to learn the hard way.

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Jennifer Garland

I am very pleased with my beautiful urban frost quartz countertops. The installers Tyrece and Shawn were very helpful and informative for aftercare and if I have an issues in the future.

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Bridget Jacoby

Sims-Lohman installed quartz countertops in our kitchen. They look great!

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