Zürich, Switzerland
Badenerstrasse 87
N/A
+41 432438141
DeliveryIn-store pick-upIn-store shopping
Good store, good people a lot of choice.
like
Good choice of helmets for bicycles , scooters and motorcycles, though service is hit and miss. During the first visit I had a great shop assistant who was trying to understand my needs and preferences better and offered various choices to try on. As it was my first helmet, it took me some time to choose, and this seemed to annoy the owner (or main manager?), who started telling off the assistant in a very arrogant manner right in front of me! I did buy a helmet at the end (and later bought 2 more of the same model for my family members), but left the store with an unpleasant feeling. Note to owner/manager: please respect your employees, they are doing a great job.
I normally support local shops not big chains and accept to pay more for the item to allow shops to run, but this business is a misunderstanding. Owner or sales manager does not allow to touch helmets, all sizes are hidden “to not buy afterward in internet” which is a shame. This approach to customer resulted I didn’t buy anything there. Two stars (not one) only for a big helmets variety in store.
Nice service very competent
Super service, but not super cheap :)
Rude salespeople, just left to buy somewhere else. Edit (based on store response): Absolutely I will make a judgement based off one sentence from your sales staff. When I walk in, and get yelled at for touching a helmet on the shelf, I don’t need more time to see how rude you are. You aren’t selling crystal glass, it’s a helmet. I’m certain no damage could be done by me picking it up to look at it before I buy it. And btw, I already decided I would buy it from the window, so I was picking it up to take to the register. You lost the sale, I got the helmet somewhere else. No loss for me.
Huge variety of helmets and great attention. If you need a helmet in Zurich, this is the place to go!
Ordered helmet replacement parts here. Good place but utterly hipster, i.e. expensive, open-face helmets.
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