Zürich, Switzerland
Kasernenstrasse 95
N/A
+41 442528625
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I used to visit this store quite often and became a frequent customer. After my recent experience with Jack Wolfskin I don't think I'm going to come back. I came to the store to return shoes which I bought just 2 days before and which turned out to be not quite what I expected. To my great surprise the assistant told me they don't refund money for returned items and instead offered me a voucher. This is completely unacceptable. I've never experienced such practice in any other clothing store. Clearly Jack Wolfskin doesn't care if customers are happy with the items purchased in this store.
like
Large store with helpful staff
A small store, but very conveniently and centrally located, fair selection of excellent quality clothes and such, professional service, and very attractive discounts once in a while.
Great selection and wonderful customer service
Great store. Shop is run by some friendly and helpful folks. Torsten was a great help and very friendly!
Absolutely not profy in this store! 20 min at the desk wayting to understand how much I had to pay. Discount offered it’s finally not really provided and people not able to explane why
Well located store right next to the main train station, fair selection of different articles, clothing for outdoor sports, well lit store and always friendly and helpful and also very competent staff, good at recommending the proper equipment.
Very nice staff with helpful tips and recommendations. l end up buying two items by just looking around. As well as the membership is great, with all the discount informations.
Deli
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