Zürich, Switzerland
Bederstrasse 4
N/A
+41442012028
I went to their store a few times, but didn't actually purchase anything. I didn't find anything I liked, but it was an okay experience. However, today was the 1st day that I made an actual purchase. I owe the success of my visit to Ms.Silvia Gunzenhauser. She was very kind, helpful, and very professional. Their store went through a remodeling phase, and I had the unfortunate luck of missing out on a pair of sandals that I was contemplating to buy. They were closed for about 2 weeks, and when they reopened again, I went to claim my sandals, but this one sales representative wasn't at all helpful; she basically gave me the signal to run for the highway and that the season is over. :( However, I did some research online, and I approached Mrs. Gunzenhausera (the manager of the store), and she invited me back again to the store to see if she could find a solution - that in which she pleasantly did. I cannot express how much I appreciated her willingness to help me get the product that I needed. Not only did she find the exact pair of sandals for me, she processed the transaction herself, and it gave me a huge smile on my face. I was also lucky, as the same saleswoman that didn't help me witnessed the entire transaction, so that in itself validated my initial need for assistance. I did not have to say anything except smile and buy my lovely pair of sandals. :) Unfortunately, the language between was a barrier between us, but Ms.Gunzenhauser did not pass any judgements against me for that. She was very cordial and helpful, and I wanted to take the opportunity and time to write this post and indicate my experience and gratitude towards her professional and pleasant treatment. There is also another woman working there that speaks English, and she is also very pleasant. Unfortunately, I do not know her name and I did not see her again during the 3 visits that I went this month. So, if it doesn't work for you the 1st time, try the second, and the 3rd :) CHeers!
like
Bad, slow, unfriendly service
Крамниця канцелярії де ви можете придбати щось корисне для себе, а можливо обирате листівки, чи сувеніри для друзів
Ich liebe diesen Laden! Da finde ich immer tolle Schnäppchen und die Beratung ist äusserst professionell. Vielen Dank liebe Silvia
Schade dass es nicht mehr viele outlet Artikel hat....
Tolle Schuhe zu 50% des Preises. Habe schon über zehn Paare dort gekauft. :-)
Nette Mitarbeiterinnen und gutes Sortiment.
War eine nette Bedienung
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