Ávila, Spain
Av. Portugal, 33,
N/A
+34920409328
I got a internet chip in at 22/12 and 2 days after the internet stopped working, although I barley used the internet, phone calls were normal but the internet wasn't working at all. I tried everything possible, restart the phone, took off the chip and put it in again... EVERYTHING A few day later I went to a Yoigo store to try to fix it, they tried everything to make it work but it was useless, finally the guy called the yoigo center and the atendent said that my internet credit ended at 21st of December BUT I GOT THE CHIP ON THE 22ND!!!! The guy in the store gave me a phone number to try to solve my problem, and there was no real atendent, the machine said that they would help me by SMS. The suggestion made by SMS does not work at all! I tried to call the assistant service more then 4 times without any solution. I'm only giving 1 star because I cant give 0 stars, that what Yoigo deserves! I bought this chip for a travelling and I am going back home without the services that I paid for!!! If you want to waste your money your time and have problems, yoigo is here!
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Fui a pedir información con mi pareja, Borja nos trato genial, es un chaval simpático y muy agradable, trato de 10.
Es un punto celitas, Borja es un dependiente educado y atento
Muy buena atención
Cambiado horario a 19:30 y me quedo sin línea Yoigo durante todo el fin de semana, ni atención al cliente teléfono ni presencial
Genial el chico que te atiende perfecto.
Muy atento y profesional
Muy buena atención y buena y clara información.
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