Épernay, France
20 Rue Rempart Perrier
N/A
+33326549061
Friendly staff, 2 very nice gentlemen, no problem with booking, all by agreement, I highly recommend this Europcar branch
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UPDATE: DISHONEST OPERATION. I downgraded to 1-star, because I cannot give zero, after no resolution to the parking ticket issue I described below. If you rent from this place, do not sign the contract before making sure that the car you are picking up does not have a ticket already issued. They park their cars on the street, where it is illegal to park. If the ticket is issued after your contract time, even by a few minutes like mine, they charge it to you plus 35 EUR admin charge. A sneaky way to make extra money!!! The car rental agency is ok, a no-frills location which worked fine for us. The issue was being charged (to my credit card, a couple of months later) for a parking ticket that the rental agency received due to their staff parking on the street illegally. Ticket was on the car when we completed our paperwork and went to pick up our rental car. The staff member, who was showing us to the car, complained that they had nowhere else to park cars and they kept receiving parking tickets. The surprising part was to receive a letter a few months later, which states that they charged their parking ticket to me, plus an administration fee. This is dishonest at best, and fraudulent at worst. I wrote an objection letter and will update this review based on the outcome.
Très bonne agence
Équipe sympathique
Nous avons loué une voiture pour 2 jours et avons pris une amende de 40E (petit exces de limitation de vitesse). En supplement la compagnie nous a prélevé 30E de frais administratifs!!!!!!!!!!!!!!! SANS AUTORISATION NI INFORMATION !!!!!!!!!!!!!!!!!!! ATTENTION VRAIMENT MAUVAISE COMPAGNIE !!!!!!!!!!!!!!!!!!!!!!!
AGENCE FERMÉ
Super Équipe !
Parfait
Deli
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